Welcome Mail Template
This page has been moved to docs.fsfe.org with the rest of the sysadmin documentation.
This mail is supposed to be sent to new core team members and staff members or interns. Please fill the [FILLME] placeholders and remove or add information if needed.
Dear [FILLME], Welcome to the FSFE! This message contains some basic instructions and references to access the FSFE internal services for team members and interns. Please take some time to read it carefully; in case of doubts or problems, don't hesitate to ask for help: just write to firstname.lastname@example.org # Account First of all, you should make sure to have an FSFE account. This step is required to give you access to some of our internal services, so please do it as soon as possible. Then you can go through the remaining steps in this document to have access to other services. If you do not already have an account, you should: * Create a new account using https://my.fsfe.org/register/max.mehl * After manual activation, you can set a username and password. This username will be used as your @fsfe.org email address and most other services, so choose wisely. * Be sure to choose a good password and keep it safe. Please see the suggestions at https://www.google.com/accounts/PasswordHelp * If you already have an account, log in on https://my.fsfe.org # Instant messaging As soon as your account is activated, you are encouraged to start using the FSFE Matrix messaging account, so that we can give you better support with the initial tasks. You can find setup instructions at <https://wiki.fsfe.org/TechDocs/Matrix>. You can join the "team" channel upon invitation. Just approach your FSFE contact (usually the president or one of the system hackers) to get an invite. # Email communication After activation, you will be subscribed to the internal mailing list email@example.com. This is where we coordinate our activities: normally the assumption is that what was posted on team@, stays on team@, in order to allow people to speak openly. So please be careful. Interns and new employees will additionally be subscribed to firstname.lastname@example.org for staff-related coordination. The same rules for confidentiality apply. You just became a member of the FSFE's General Assembly? We will also subscribe you to email@example.com. # GnuPG key for encryption To secure our communication, encryption of email messages is crucial and widely used within the FSFE. We prefer using OpenPGP keys (a.k.a. GnuPG/GPG). If you don't already have one, please create an OpenPGP key and add your @fsfe.org email address to it. Ideally you also upload it to keyservers to enable others to find your key when trying to contact you. Have a look at <https://wiki.fsfe.org/TechDocs/OpenPGP> for more details and help. # Help resources Our wiki contains a lot of resource that help you, especially with technical questions and processes. We cannot expect that you know all pages by heart, but before wondering and asking others, why not try out a search (ideally also full-text search) at https://wiki.fsfe.org ? Interns and staff may also appreciate the recorded "Tech Sessions" about tools like Git or processes like the one for news articles or backups. You will find them in our Nextcloud: https://share.fsfe.org/f/273639 # Other technical services To get an overview on the other services provided by your FSFE account, you can see the page: https://wiki.fsfe.org/TechDocs. Here's a short overview of some important ones: * Ticket System (OTRS): An important part of our external communication is the Ticket System (OTRS) on https://tickets.fsfe.org. Depending on your position you may have been added to certain queues. Documentation: https://wiki.fsfe.org/TechDocs/TicketSystem * Git: Quite a lot of the FSFE's information and websites are stored on a version control systems called Git. In order to receive a Git account, you'll have to login at least once with your FSFE credentials – this is also required for giving you read/write access to certain repositories. More information on https://wiki.fsfe.org/TechDocs/Git/ * Nextcloud: Some groups use Nextcloud to share files, calendars, and tasks. If you are member of one of the defined groups, you can log in to https://share.fsfe.org with your FSFE credentials. More information on https://wiki.fsfe.org/TechDocs/Nextcloud * Passbolt: Especially staff and finance team make use of an encrypted password store to share passwords. If your role in the FSFE requires you to have access to it, you will receive an invitation email. Please find the corresponding documentation for setup and use here: https://wiki.fsfe.org/TechDocs/Passbolt # Are you an intern? If you are beginning an intership at FSFE, you will find lots of useful information in our "Interns Howto": https://wiki.fsfe.org/Internal/InternsHowto (you will be able to access this page as soon as your FSFE account is enabled) On that page you will find further instructions to set up your access to the remaining FSFE internal services. Please also shortly introduce yourself to firstname.lastname@example.org so people know about you and your working areas. In this email, please also attach your public OpenPGP key. # Further questions As agreed, your personal mentor is [FILLME]. If you have any questions about the FSFE team, please get in touch with her or him. Read more about the concept of mentorship here: https://wiki.fsfe.org/Internal/Mentorship For technical questions about the internal services, please ask for help writing to email@example.com Best regards!