|
Size: 3283
Comment:
|
Size: 6419
Comment:
|
| Deletions are marked like this. | Additions are marked like this. |
| Line 1: | Line 1: |
| Admin tasks to do when someone joins or leave FSFE | ## page was renamed from TechDocs/TechnicalProcesses/UserCreationAndDeletion #pragma section-numbers 2 |
| Line 3: | Line 4: |
| = When someone joins = | = Processes for joining or leaving team members = |
| Line 5: | Line 6: |
| === Supporter account === | Admin tasks to do when someone joins or leaves the FSFE. This can be volunteer core team members, interns, staff, or GA members. |
| Line 7: | Line 8: |
| Go to this page [[https://wiki.fsfe.org/KnowHow/FSFELife/VolunteerAccountCreation|VolunteerAccountCreation]] and create him / her a new supporter account. | If the person leaves the FSFE or her employment ends, you have to revert most or all steps. |
| Line 9: | Line 10: |
| === Mail lists === | == FSFE account == |
| Line 11: | Line 12: |
| Add the person to team@, staff@ mailing lists, and possibly ga@ as well for new GA members. |
If the person doesn't have an FSFE account yet, ask her to create a new account by becoming [[https://fsfe.org/join|supporter]] or [[https://wiki.fsfe.org/KnowHow/FSFELife/VolunteerAccountCreation|volunteer]]. |
| Line 14: | Line 14: |
| === Welcome message === | In the latter case, the account has to be manually activated. Ask them to write an email to contact@fsfe.org to make the account managers aware of it. They should then report back to you to allow you to execute the next steps. |
| Line 16: | Line 16: |
| Send the "welcome message" (see Services/Internal/UserManagement/welcome_template.txt in the technology SVN repository) to the new team member, replacing the `FILLME` placeholders with proper values. |
== Mailing Lists == |
| Line 21: | Line 18: |
| === LDAP team group === | Add the person to important mailing lists, depending on her position: |
| Line 23: | Line 20: |
| Add the new team member to the "team" group in the LDAP database | ''Team'': team@<<BR>> ''Intern/Employee'': team@, staff@<<BR>> ''System Hackers'': system-hackers@<<BR>> ''GA'': team@, ga@ |
| Line 25: | Line 25: |
| Log into the LDAP server and run | On the server list1, you can run `find_member user@fsfe.org` to check a person's membership of possibly sensible mailing lists. To quickly add an email to a list, you could run: `echo user@fsfe.org | add_members -r- -ay -wy listname`. To remove them: `remove_members listname user@fsfe.org` == LDAP team group == Add the new team member (being in the European core team, an intern or an employee) to the "team" group in the LDAP database Log into the LDAP server (berzelius) and run |
| Line 31: | Line 39: |
| Look for the "team" entry and add a "member" attribute for the new member (if the person is also a GA member, also add him to the "ga" entry) |
For each CN, there is a separate section. Add the person to the appropriate sections. |
| Line 34: | Line 41: |
| More info about ldapvi at: SVN:/sysadmin/Documentation/Services/LDAP/ldap_admin.txt | ''Team'': team<<BR>> ''Intern/Employee'': team, staff<<BR>> ''System Hackers'': sysadm<<BR>> ''GA'': team, ga |
| Line 36: | Line 46: |
| === Access to the wiki internal pages === | More info about ldapvi in the [[https://git.fsfe.org/fsfe-system-hackers/documentation/src/branch/master/SERVICES/LDAP|syshackers documentation]]. |
| Line 38: | Line 48: |
| Add the new member to the wiki page https://wiki.fsfe.org/TeamGroup Please note that usernames are case sensitive! |
== Access to the wiki internal pages == |
| Line 41: | Line 50: |
| This page defines a group of wiki users that have access to | In order to allow users to access restricted pages, you have to add them to Wiki groups by adding their FSFE accout name in a list. Please note that usernames are case sensitive! These pages define a group of wiki users that have access to |
| Line 46: | Line 57: |
| === Jabber: access to chitchat === | ''Team'': [[https://wiki.fsfe.org/Group/Team|Group/Team]]<<BR>> ''Intern/Employee'': [[https://wiki.fsfe.org/Group/Team|Group/Team]]<<BR>> ''GA'': [[https://wiki.fsfe.org/Group/Team|Group/Team]], [[https://wiki.fsfe.org/Group/GA|Group/GA]] |
| Line 48: | Line 61: |
| Add the jabberid to the access list of the chitchat room (can be done via jabber client) |
== Matrix == |
| Line 51: | Line 63: |
| === SVN repositories === | Employees have to and interested core team members can be member of the ''#team:fsfe.org'' Matrix room. |
| Line 53: | Line 65: |
| Add the new member to the "fsfe-team" list in the file auer:/etc/apache2/svn/svnaccess. Please note that usernames are case sensitive! | Room moderators have invite the new user's Matrix ID. Please note that the Matrix account has to exist. |
| Line 55: | Line 67: |
| Internal SVN repository: point the person to the usage instructions at [[https://wiki.fsfe.org/Internal/SVN]]. |
''Intern/Employee'' (mandatory): #team:fsfe.org<<BR>> ''Team/GA'' (optional): #team:fsfe.org<<BR>> ''System Hackers'': #syshackers:fsfe.org |
| Line 58: | Line 71: |
| === Git repository === | == OTRS == |
| Line 60: | Line 73: |
| For GA members, add to the group https://git.fsfe.org/org/fsfe-ga/teams/members. | OTRS is our [[https://tickets.fsfe.org/otrs/index.pl|ticket system]]. Please add the person to the relevant queues. ''Team'': depends on individual interests and positions<<BR>> ''Intern'': Shipping<<BR>> ''Employee'': depending on work areas<<BR>> ''System Hackers'': System Administrators<<BR>> ''GA'': depends on individual interests and positions Please follow [[http://wiki.fsfe.org/TechDocs/TicketSystem/Administration#Grant_access_to_OTRS|this procedure]] and [[http://doc.otrs.com/doc/manual/admin/5.0/en/html/administration.html#adminarea-agents-groups-and-roles|this one]]. If a person leaves, please make sure to transfer ownership of the remaining open tickets to someone else. == Git / Gitea teams == Since some of our files and knowledge resides on git.fsfe.org, new people have to be added to some teams in order to access their repositories. Please note that you can only add users who logged in to Gitea at least once. ''Team'': [[https://git.fsfe.org/org/FSFE/teams/team|FSFE/team]]<<BR>> ''Intern/Employee'': [[https://git.fsfe.org/org/FSFE/teams/team|FSFE/team]], [[https://git.fsfe.org/org/FSFE/teams/staff|FSFE/staff]]<<BR>> ''System Hackers'': [[https://git.fsfe.org/org/fsfe-system-hackers/teams/systemhackers|fsfe-system-hackers/systemhackers]]<<BR>> ''GA'': [[https://git.fsfe.org/org/FSFE/teams/team|FSFE/team]], [[https://git.fsfe.org/org/fsfe-ga/teams/members|FSFE-GA/members]] == Nextcloud == Some groups use our Nextcloud installation for sharing files, working on tasks (Desk) etc. Most groups are synced with LDAP, so no need for you to do anything here. == Passbolt == Select teams have access to our Passbolt installation which is independent of LDAP or other services. New users can be invited from within the web interface, and afterwards added to their respective fine-grained groups. Removed users can just be deleted altogether. It might make sense to rotate the preceding HTTP Basic Auth Password once in a while. == Website Internal == ''Interns'' and ''Employees'' need to be added to staff listings in the [[https://git.fsfe.org/FSFE/fsfe-website/src/branch/master/internal|internal webpages]] for the Per Diem (pd.en.xhtml), Expense Request (er.en.xhtml) and Reimbursement Claim (rc.en.xhtml). In addition, add them to cgi-bin/expense-request.pl. == Fooled Friday == ''Interns/Employees'' have a random selection of one person that can fool others on Friday's staff daily meeting. Add new employees that work on Fridays to [[https://git.fsfe.org/fsfe-system-hackers/reminder-mails/src/branch/master/mails/fooled-friday#L2|this file and line]]. This does not apply to any other group. == Welcome message == Send the [[TechDocs/TechnicalProcesses/NewPeople/WelcomeMail|Welcome Message]] to the new team member, replacing the `FILLME` placeholders with proper values. |
| Line 64: | Line 123: |
| === Mailing lists === | Please do the opposite for all the things explained above. |
| Line 66: | Line 125: |
| Remove the person from team@, staff@ mailing lists, and possibly ga@ as well for new GA members. |
System Hackers coordinators and the FSFE Council can review [[https://git.fsfe.org/fsfe-system-hackers/accesses|this repository]] to see access reports. |
| Line 69: | Line 127: |
| === LDAP team group === Remove the former team member of the "team" group in the LDAP database Log into the LDAP server and run {{{ ldapvi -D 'cn=admin,dc=fsfe,dc=org' -b 'ou=groups,dc=fsfe,dc=org' }}} Look for the "team" entry and remove the person from the "member" attribute (if the person is also a GA member, do the same for the "ga" entry) More info about ldapvi at: SVN:/sysadmin/Documentation/Services/LDAP/ldap_admin.txt === Git repository === For GA members, remove the person from the [[https://git.fsfe.org/org/fsfe-ga/teams/members|ga group]]. === Server access and other servies === Go to [[https://git.fsfe.org/fsfe-system-hackers/accesses|this repository]] (or ask someone to do it for you) and check if the leaving person has any remaining access. === SVN repositories === Remove the member from the "fsfe-team" list in the file auer:/etc/apache2/svn/svnaccess. === Jabber: access to chitchat === Remove the jabberid from the access list of the chitchat room (can be done via jabber client) === Wiki: access to internal pages === Remove the new member from the wiki page https://wiki.fsfe.org/TeamGroup |
Also, when people are leaving the organization, they sometime want to keep working for FSFE as volunteers. Please ask the person if he / she wants to keep some user account to keep doing things as a volunteer. |
Processes for joining or leaving team members
Admin tasks to do when someone joins or leaves the FSFE. This can be volunteer core team members, interns, staff, or GA members.
If the person leaves the FSFE or her employment ends, you have to revert most or all steps.
1. FSFE account
If the person doesn't have an FSFE account yet, ask her to create a new account by becoming supporter or volunteer.
In the latter case, the account has to be manually activated. Ask them to write an email to contact@fsfe.org to make the account managers aware of it. They should then report back to you to allow you to execute the next steps.
2. Mailing Lists
Add the person to important mailing lists, depending on her position:
Team: team@
Intern/Employee: team@, staff@
System Hackers: system-hackers@
GA: team@, ga@
On the server list1, you can run find_member user@fsfe.org to check a person's membership of possibly sensible mailing lists.
To quickly add an email to a list, you could run: echo user@fsfe.org | add_members -r- -ay -wy listname. To remove them: remove_members listname user@fsfe.org
3. LDAP team group
Add the new team member (being in the European core team, an intern or an employee) to the "team" group in the LDAP database
Log into the LDAP server (berzelius) and run
ldapvi -D 'cn=admin,dc=fsfe,dc=org' -b 'ou=groups,dc=fsfe,dc=org'
For each CN, there is a separate section. Add the person to the appropriate sections.
Team: team
Intern/Employee: team, staff
System Hackers: sysadm
GA: team, ga
More info about ldapvi in the syshackers documentation.
4. Access to the wiki internal pages
In order to allow users to access restricted pages, you have to add them to Wiki groups by adding their FSFE accout name in a list. Please note that usernames are case sensitive!
These pages define a group of wiki users that have access to some restricted pages (usually dealing with internal team matters). See this page for further instructions.
Team: Group/Team
Intern/Employee: Group/Team
GA: Group/Team, Group/GA
5. Matrix
Employees have to and interested core team members can be member of the #team:fsfe.org Matrix room.
Room moderators have invite the new user's Matrix ID. Please note that the Matrix account has to exist.
Intern/Employee (mandatory): #team:fsfe.org
Team/GA (optional): #team:fsfe.org
System Hackers: #syshackers:fsfe.org
6. OTRS
OTRS is our ticket system. Please add the person to the relevant queues.
Team: depends on individual interests and positions
Intern: Shipping
Employee: depending on work areas
System Hackers: System Administrators
GA: depends on individual interests and positions
Please follow this procedure and this one.
If a person leaves, please make sure to transfer ownership of the remaining open tickets to someone else.
7. Git / Gitea teams
Since some of our files and knowledge resides on git.fsfe.org, new people have to be added to some teams in order to access their repositories. Please note that you can only add users who logged in to Gitea at least once.
Team: FSFE/team
Intern/Employee: FSFE/team, FSFE/staff
System Hackers: fsfe-system-hackers/systemhackers
GA: FSFE/team, FSFE-GA/members
8. Nextcloud
Some groups use our Nextcloud installation for sharing files, working on tasks (Desk) etc. Most groups are synced with LDAP, so no need for you to do anything here.
9. Passbolt
Select teams have access to our Passbolt installation which is independent of LDAP or other services.
New users can be invited from within the web interface, and afterwards added to their respective fine-grained groups. Removed users can just be deleted altogether.
It might make sense to rotate the preceding HTTP Basic Auth Password once in a while.
10. Website Internal
Interns and Employees need to be added to staff listings in the internal webpages for the Per Diem (pd.en.xhtml), Expense Request (er.en.xhtml) and Reimbursement Claim (rc.en.xhtml). In addition, add them to cgi-bin/expense-request.pl.
11. Fooled Friday
Interns/Employees have a random selection of one person that can fool others on Friday's staff daily meeting. Add new employees that work on Fridays to this file and line. This does not apply to any other group.
12. Welcome message
Send the Welcome Message to the new team member, replacing the FILLME placeholders with proper values.
When someone leaves
Please do the opposite for all the things explained above.
System Hackers coordinators and the FSFE Council can review this repository to see access reports.
Also, when people are leaving the organization, they sometime want to keep working for FSFE as volunteers. Please ask the person if he / she wants to keep some user account to keep doing things as a volunteer.