Info for "TechDocs/TicketSystem"

[Show "Revision History"] [Show "General Page Infos"] [Show "Page hits and edits"]

Revision History

Showing page edit history entries from 1 to 57 out of 57 entries total. (5 | 10 | 25 | 50 | 100 | 200 items per page)

# Date Size Editor Comment Action
33 2020-12-17 07:36:54 22880 to previous mk small clarification about vacation reply view
32 2018-10-05 19:54:46 22847 to previous guido fix typo view
31 2018-10-02 22:30:51 22847 to previous guido fix typo view
30 2018-06-26 09:22:31 22848 to previous reinhard   view
29 2018-03-28 19:52:42 22802 to previous reinhard Add description how to pass a ticket to somebody outside the ticket system view
28 2018-03-28 17:54:45 22123 to previous reinhard Add note about out of office note view
27 2018-03-28 17:24:25 21719 to previous reinhard Add link to new quick guide to ticket dispatching view
26 2018-03-28 16:54:40 21621 to previous reinhard Add last chapters view
25 2018-03-28 16:26:11 19751 to previous reinhard Update description of ownership and ticket locks after config was changed to reset ownership on unlock view
24 2018-03-28 15:11:18 18675 to previous reinhard Add chapter about browsing options view
- 2018-03-28 14:50:28 17719 - reinhard ATTNEW: AgentTicketQueueM.png view get
- 2018-03-28 14:50:27 17719 - reinhard ATTDEL: AgentTicketQueueM.png view get
- 2018-03-28 14:50:00 12422 - reinhard ATTNEW: AgentTicketQueueS.png view get
- 2018-03-28 14:50:00 12422 - reinhard ATTDEL: AgentTicketQueueS.png view get
- 2018-03-28 14:49:32 11066 - reinhard ATTNEW: AgentTicketLockedView.png view get
- 2018-03-28 14:49:32 11066 - reinhard ATTDEL: AgentTicketLockedView.png view get
- 2018-03-28 14:48:47 20699 - reinhard ATTNEW: AgentTicketQueueL.png view get
- 2018-03-28 14:48:47 20699 - reinhard ATTDEL: AgentTicketQueueL.png view get
23 2018-03-28 14:45:55 17084 to previous reinhard Add chapter about ticket browsing and searching view
- 2018-03-28 14:14:33 17719 - reinhard ATTNEW: AgentTicketQueueM.png view get
- 2018-03-28 14:14:07 12422 - reinhard ATTNEW: AgentTicketQueueS.png view get
- 2018-03-28 14:13:17 20699 - reinhard ATTNEW: AgentTicketQueueL.png view get
22 2018-03-28 14:10:28 14395 to previous reinhard Update image names view
- 2018-03-28 14:09:23 22778 - reinhard ATTNEW: AgentTicketCompose.png view get
- 2018-03-28 14:09:22 0 - reinhard ATTDEL: Reply.png
- 2018-03-28 14:08:43 17815 - reinhard ATTNEW: AgentDashboard.png view get
- 2018-03-28 14:08:43 0 - reinhard ATTDEL: Dashboard.png
- 2018-03-28 14:08:14 30019 - reinhard ATTNEW: AgentTicketZoom.png view get
- 2018-03-28 14:08:14 0 - reinhard ATTDEL: Ticket.png
- 2018-03-28 14:07:34 28986 - reinhard ATTNEW: AgentPreferences.png view get
- 2018-03-28 14:07:34 0 - reinhard ATTDEL: Configuration.png
- 2018-03-28 14:07:00 11066 - reinhard ATTNEW: AgentTicketLockedView.png view get
21 2018-03-28 14:01:25 14365 to previous reinhard Add chapter about personal configuration view
- 2018-03-28 13:24:34 0 - reinhard ATTNEW: Configuration.png
20 2018-03-28 13:20:10 12081 to previous reinhard Add chapter about replying by email view
- 2018-03-28 12:29:04 0 - reinhard ATTNEW: Reply.png
19 2018-03-26 22:20:55 9729 to previous reinhard Add notes about implicit setting and removal of ticket locks view
18 2018-03-26 22:09:19 9504 to previous reinhard Add chapter about ticket view view
- 2018-03-26 20:57:11 0 - reinhard ATTNEW: Ticket.png
17 2018-03-25 00:44:28 6615 to previous reinhard   view
- 2018-03-25 00:42:47 0 - reinhard ATTNEW: Dashboard.png
16 2018-03-25 00:29:15 6513 to previous reinhard Add basic concepts and dashboard usage view
15 2018-03-24 22:09:28 1504 to previous reinhard   view
14 2018-03-23 15:57:39 1442 to previous reinhard Start user documentation for the ticket system view
13 2018-02-12 13:13:15 2384 to previous reinhard Updated view
12 2018-01-24 08:33:21 2745 to previous jonas Renamed from 'Internal/TicketSystem'. view
11 2018-01-24 08:32:58 2697 to previous jonas   view
10 2018-01-24 08:32:06 2683 to previous jonas   view
9 2018-01-24 08:31:43 2677 to previous jonas   view
8 2016-09-28 14:55:40 3622 to previous jonas   view
7 2016-09-28 14:52:22 3606 to previous jonas   view
6 2016-09-28 14:33:38 3521 to previous jonas   view
5 2016-09-28 14:30:48 3510 to previous jonas   view
4 2016-09-28 14:27:04 3663 to previous jonas   view
3 2016-09-28 14:26:27 3659 to previous jonas   view
2 2016-03-31 07:12:16 300 to previous jonas   view
1 2016-03-30 19:11:09 214 jonas   view