TechDocs/TechnicalProcesses/NewPeople/WelcomeMail

Welcome Mail Template

This mail is supposed to be sent to new core team members and staff members or interns. Please fill the [FILLME] placeholders and remove or add information if needed.

Subject: FSFE team account information

Dear [FILLME],

Welcome to the FSFE!

This message contains some basic instructions and references to access
the FSFE internal services for team members and interns. Please take
some time to read it carefully; in case of doubts or problems, don't
hesitate to ask for help: just write to system-hackers@lists.fsfe.org


* Account

First of all, you should make sure to have an FSFE account.
This step is required to give you access to some of our internal
services, so please do it as soon as possible. Then you can go through
the remaining steps in this document to have access to other services.

If you do not already have an account, you should:

  *  Sign up at: https://fsfe.org/fellowship/ams/index.php?ams=register
    * Be sure to choose a good password and keep it safe. Please see the
      suggestions at https://www.google.com/accounts/PasswordHelp
    
  * Notify your contact person that you have created your account so
    that it can be activated, and wait for the e-mail message notifying
    the account activation.


* Instant messaging

As soon as your account is activated, you are encouraged to start using
the FSFE XMPP instant messaging account, so that we can give you better
support with the initial tasks. You can find setup instructions at
https://wiki.fsfe.org/TechDocs/XMPP


* Email communication

After activation, you will be subscribed to the internal mailing list
team@lists.fsfe.org. This is where we coordinate our activities: normally
the assumption is that what was posted on team@, stays on team@, in
order to allow people to speak openly. So please be careful.

Interns and new employees will additionally be subscribed to
staff@lists.fsfe.org for staff-related coordination. The same rules for
confidentiality apply.

You just became a member of the FSFE's General Assembly? We will also
subscribe you to ga@lists.fsfe.org.


* GnuPG key for encryption

To secure our communication, encryption of email messages is crucial and widely
used within the FSFE. We prefer using GnuPG/GPG keys (a.k.a. PGP).

If you don't already have one, please create a GPG key and add your @fsfe.org
email address to it. Ideally you also upload it to keyservers to enable others
to find your key when trying to contact you. Have a look at
<https://emailselfdefense.fsf.org> for more details and help.


* Other technical services

To get an overview on the other services provided by your FSFE account, 
you can see the page: https://wiki.fsfe.org/TechDocs. Here's a short
overview of some important ones:

  * Ticket System (OTRS): An important part of our external
    communication is the Ticket System (OTRS) on
    https://tickets.fsfe.org. Depending on your position you may have
    been added to certain queues.
  * Git / SVN: Quite a lot of the FSFE's information and websites are
    stored on version control systems like Git and SVN (the latter
    becoming less important). In order to receive a Git account, you'll
    have to login at least once with your FSFE credentials – this is
    also required for giving you read/write access to certain
    repositories.


* Are you an intern?

If you are beginning an intership at FSFE, you will find lots of useful
information in our "Interns Howto":

  https://wiki.fsfe.org/Internal/InternsHowto

(you will be able to access this page as soon as your FSFE account
is enabled)

On that page you will find further instructions to set up your access to
the remaining FSFE internal services.

Please also shortly introduce yourself to team@lists.fsfe.org so people know
about you and your working areas. In this email, please also attach your public
GPG key.


* Further questions

Your personal mentor is [FILLME], who volunteered to help you get an
idea of the overall structure and how team@ works. If you have any
questions about the FSFE team, please get in touch with her or him.

For technical questions about the internal services, please ask for help
writing to system-hackers@lists.fsfe.org

Best regards!

TechDocs/TechnicalProcesses/NewPeople/WelcomeMail (last edited 2018-05-16 11:11:09 by max.mehl)